Retail & Internet Policies
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Effective 9 February 2018 - until further notice.
Dr-Direct 4U reserves the right to stop shipping product to any customer violating this Internet Policy.
U.S. customers
Customers with Web sites selling to U.S. end-users
The Suggested Retail Pricing Policy of Dr-Direct 4U LLC is for all of its customers selling its professional lines of products online to sell such products at or above the suggested retail prices. Any advertisements, discounts, rewards programs, coupons, special offers, sales, promotions, etc. must explicitly state "Not valid on Dr-Direct 4U, Metagenics or Micro Greens Just in Time" and products must checkout at or above suggested retail pricing. HealthCare partners and private patients being treated by the practitioner may be given a private patient code to be entered upon checkout to replicate the discount provided to patients in the practitioner's office. This code must not be provided to any customer via broadcast email, must not be shown on the website, and must not be made available to anyone other than the practitioner's private patients. Reference upon checkout may only be as "patient code"; i.e., any word implying a discount, special, sale, coupon, etc. may not be used.
If a practitioner is found to have emailed the code to an email database that includes customers other than private patients, the option to discount to private patients via an online website will be revoked. Continued or repeated violations will result in account termination.
Dr-Direct 4U neither seeks nor will accept any assurances from any customer that it will not deviate from this Suggested Retail Pricing Policy. The suggested retail prices set forth are unilaterally set by Dr-Direct 4U and are not open to discussion or negotiation with any of its customers.
Dr-Direct 4U reserves the right not to sell or supply any products to any customer that is affiliated with a website that violates this Suggested Retail Pricing Policy. Any reference or inference at all to discounts, price reductions, special call-in pricing, coupons, price-matching policies, or any other special promotion or offer on Dr-Direct 4U, Metagenics or Micro Greens Just on Time will be deemed to be violations of this policy and grounds for immediate suspension of affiliated Customer's account(s).
Dr-Direct 4U’s’ policy is for all of its Customers selling Dr-Direct 4U products on-line to sell only on Customer-owned or Dr-Direct 4U-hosted E-Commerce websites (Dr-Direct 4U Connect Pro). Dr-Direct 4U does not authorize or permit sales of its professional lines of products on third-party websites (such as Amazon.com, eBay, and similar sites). Dr-Direct 4U reserves the right to not sell or supply products to any Customer who sells Dr-Direct 4U products on third-party websites. Dr-Direct 4U will pursue the removal of unauthorized listings on third party sites. Dr-Direct 4U expects Customers selling Dr-Direct 4U products to cooperate with requests related to third-party sites and investigatory inquiries.
Dr-Direct 4U will not sell or supply any products to any customer that is found to be selling Dr-Direct 4U products on third-party-facilitated sites.
Dr-Direct 4U reserves the right not to sell or supply any products to any customer that is found to be discountingany of Dr-Direct 4U’s professional lines of products on third-party-facilitated sites.
Customer shall not have the right to affix any of the Trademarks to any product or other material conveyed to anyone other than via the Internet in the manner described in this Policy. Customer agrees to use the symbols ™, ®, and ©, as appropriate, when displaying the Trademarks, which is intended to indicate Dr-Direct 4U ownership of the Trademarks and shall not be construed as a claim to ownership by Customer. A statement must accompany Customer's use of the Trademarks substantially as follows: "[Insert the trademark(s)] are trademarks of Dr-Direct 4U, Inc., and are used with permission." Customer must also include on all pages that reflect Dr-Direct 4U, Metagenics or Micro Greens Just on Time on Customer's website a statement substantially as follows: "This site is not owned or operated by Dr-Direct 4U, Inc."
Any use of the Trademarks by Customer in accordance with this Policy shall inure to the benefit of Dr-Direct 4U. The Trademarks are solely and exclusively the property of Dr-Direct 4U. Customer shall not have any ownership right, title, or interest, expressed or implied, in the Trademarks. Customer shall not use the Trademarks except in a form, context, and location that are acceptable to Dr-Direct 4U. Dr-Direct 4U may review Customer's website at any time and reserves the right to require Customer to make changes to it based upon use of any intellectual property owned or controlled by Dr-Direct 4U, even if Dr-Direct 4U has previously approved or accepted Customer's website or the material displayed thereon. Dr-Direct 4U may require Customer to make changes to Customer's website at any time to the extent Customer is using the Trademarks in a manner that violates applicable FDA or FTC regulations, any other applicable laws or regulations, or Dr-Direct 4U policies.
Customer may not use Dr-Direct 4U, Metagenics or Micro Greens Just on Time names, trademarks, or copyrights as part of a URL (Universal Resource Locator), secondary level domain name, meta-tags, keywords, or file names without written permission from Dr-Direct 4U.
This policy is not intended to replace or supersede the Dr-Direct 4U Private Label Agreement.
Disease claims are not permitted in reference to Dr-Direct 4U dietary supplement or functional food products. Only claims that appear on the Dr-Direct 4U product label or online catalog may be used in reference to our products on your website. Medical foods may be associated only with the approved disease claims that appear on the product label and online catalog. Dr-Direct 4U may review Customer's website at any time and reserves the right to require Customer to make changes to it based upon use of any intellectual property owned or controlled by Dr-Direct 4U in association with any disease claims, even if Dr-Direct 4U has previously approved or accepted Customer's website or the material displayed thereon. Dr-Direct 4U may require Customer to make changes to Customer's website at any time to the extent Customer is using the Trademarks in a manner that violates applicable FDA or FTC regulations, any other applicable laws or regulations, or Dr-Direct 4U policies.
The Dr-Direct 4U or TonicSea logo may be used only in the special form supplied by Dr-Direct 4U for use on the Internet; neither the file name nor the name of the image may be changed or modified from the original form supplied by Dr-Direct 4U. It may be accompanied by a statement indicating, "I (We) proudly offer [insert Dr-Direct 4U or Micro Greens Just in Time] products." No other statements may be affiliated with use of the logo.
Dr-Direct 4U may, in its sole discretion, revise or eliminate this Policy at any time. Dr-Direct 4U may also terminate Customer's non-exclusive, limited license to use the Trademarks at any time in its sole discretion upon written notice.
Any failure or delay by Dr-Direct 4U in enforcing any provisions of this Policy or any of Dr-Direct 4U rights in any of the Trademarks shall in no way be considered a waiver of such provisions or rights and shall in no way prevent Dr-Direct 4U from enforcing the same at a later date.
Customers who violate this Policy will receive notice from Dr-Direct 4U that they are in violation of the Policy. If a Customer fails to bring the Customer's website into compliance, Dr-Direct 4U may de-activate the Customer's account, and the Customer will no longer be able to purchase Dr-Direct 4U products. In addition, the Customer will be required to immediately cease all use of Dr-Direct 4U trademarks and copyrighted materials on the Customer's website and on the Internet. Customers who correct their websites to comply with this Policy should promptly notify Dr-Direct 4U. Dr-Direct 4U then will review the Customer's website. If Dr-Direct 4U determines that the Customer has brought his or her website into compliance, the Customer's account may be re-activated. Dr-Direct 4U has adopted a zero-tolerance approach regarding enforcement of this Policy. Once a Customer has fallen out of compliance with this Policy and has received a notice from Dr-Direct 4U, in the event of any subsequent violation, Dr-Direct 4U reserves the right to immediately terminate the Customer's account.
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